Customer reviews of LSA Autos
At LSA Autos we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Based on 164 customer reviews
By Amita K on 21 May 2021 | Purchase not verified
My dad went to visit LSA autos, we’re from Bradford and I had reserved a white 2011 Seat Ibiza, I was at work that day so therefore couldn’t pick it up but my dad said the dealership was very friendly and he also sent videos of the car I wanted before I had reserved it to make sure I liked it before I got it. It was definitely worth travelling from Bradford to Telford to get the car as when my Dad went he stated it was in great condition considering it was 10 years old. When I got home and saw that car it was exactly what I wanted so I was very happy, the car was serviced and MOT’d recently which was very useful so thank you! I only had to get a spare tire ( it didn’t come with one ) and I also only got my break shoes taken out and cleaned as my hand break wasn’t holding the car as it should but it’s perfect now. The car is in mint condition and drives spot on for it’s age so thank you very much to the dealership I am very happy and couldn’t recommend more!
By Joanne W on 14 August 2020 | Purchase not verified
Regretfully bought from LSA Autos. I bough a Mini from his last year and have had constant trouble. The engine has just broke down and have been told by mechanic, this problem would have been known by the Seller. The car was a Cat N but it's not on any paperwork or V5 and was overpriced for this reason and repairs done behind front bumper panel is a mess. I had to have work done on the gearbox within 3 months, gearstick was super stiff. Net with aggression upon buying when I queried why some thing's were not as specified on ad, like a built in Sat Nav, but it doesn't work (that has never worked in the last year) Being told if you don't want the car than leave. Car being sold with the window that wouldn't fully wind up, kept electrically dropping. I wanted the car and I felt pressured as i came all the way from London to Telford by train, so this one issue was fixed. I wouldn't recommend.
By April C on 09 August 2020 | Purchase not verified
Excellent service, very friendly and helpful nothing was too much trouble. No hard sales pitch which put me at ease, anything you wanted to know they helped with, bought a lovely car from them. I would highly recommend to anyone who wants a second hand car.
Excellent purchasing experience
By gary K on 12 July 2020 | Purchase not verified
Excellent service the sales person was true to his word on every count, they were a couple of issues but were rectified straight away
Faulty cars, bad customer service
By Praveen K on 16 June 2020 | Purchase not verified
Very bad customer service, never answered the call after I bought the car and the car they sold is really bad in condition which he promised to sort it out if there is any problem, once I raised the problem he stopped answering the call straight after few hours
Recent car purchase
By Kum K on 13 June 2020 | Purchase not verified
Recently enquired about a car purchase. Poor service and attitude. so cancelled the purchase. these guys need to learn some manners and behaviour.
New Car Buy
By Mark L on 14 May 2020 | Purchase not verified
Bought a BMW from LSA autos while in lockdown, found the gentleman very up front and honest, because of lockdown I could not see the car and I wanted a mechanic to check it, they delivered the car to me (over 3 hours away)on a flat bed truck for my mechanic to check the car before I paid for it, car was as described and we are very happy with it, a good genuine company
By Emma D on 25 February 2020 | Purchase not verified
Terrible. The astra van broke down within 5 days of purchase. The dealer failed to respond to any of our attempts to contact him. 11 months later, and with the assistance of a solicitor - he eventually responded but kept saying he had not received any communication which was not true, recorded delivery letters, emails, proof of emails via Autotrader. Eventually we did receive our money back and the van was collected but it was very stressful and costly. Would definitely not recommend.
By Susan G on 22 January 2020 | Purchase not verified
I honestly couldn't fault LSA Autos, from start to finish they were amazing. We were allowed to take the car for a test drive on our own, and told we could go as far as we wanted. The two salesmen we dealt with were lovely, they went above and beyond and made buying a car so easy. I absolutely love my new car and I would highly recommend buying your next car from them. I will definitely be recommending them to everyone I know!
2013 330d BMW
By Rob R on 27 October 2019 | Purchase not verified
Very friendly and helpful, went out of their way to help. Great car and a good price
- 01952 476829 07441 911640
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|Friday||09:00 - 17:30|
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|Sunday||10:00 - 16:00|