Customer reviews of LSA Autos
At LSA Autos we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Based on 151 customer reviews
Excellent purchasing experience
By gary K on 12 July 2020 | Purchase not verified
Excellent service the sales person was true to his word on every count, they were a couple of issues but were rectified straight away
Faulty cars, bad customer service
By Praveen K on 16 June 2020 | Purchase not verified
Very bad customer service, never answered the call after I bought the car and the car they sold is really bad in condition which he promised to sort it out if there is any problem, once I raised the problem he stopped answering the call straight after few hours
Recent car purchase
By Kum K on 13 June 2020 | Purchase not verified
Recently enquired about a car purchase. Poor service and attitude. so cancelled the purchase. these guys need to learn some manners and behaviour.
New Car Buy
By Mark L on 14 May 2020 | Purchase not verified
Bought a BMW from LSA autos while in lockdown, found the gentleman very up front and honest, because of lockdown I could not see the car and I wanted a mechanic to check it, they delivered the car to me (over 3 hours away)on a flat bed truck for my mechanic to check the car before I paid for it, car was as described and we are very happy with it, a good genuine company
By Emma D on 25 February 2020 | Purchase not verified
Terrible. The astra van broke down within 5 days of purchase. The dealer failed to respond to any of our attempts to contact him. 11 months later, and with the assistance of a solicitor - he eventually responded but kept saying he had not received any communication which was not true, recorded delivery letters, emails, proof of emails via Autotrader. Eventually we did receive our money back and the van was collected but it was very stressful and costly. Would definitely not recommend.
By Susan G on 22 January 2020 | Purchase not verified
I honestly couldn't fault LSA Autos, from start to finish they were amazing. We were allowed to take the car for a test drive on our own, and told we could go as far as we wanted. The two salesmen we dealt with were lovely, they went above and beyond and made buying a car so easy. I absolutely love my new car and I would highly recommend buying your next car from them. I will definitely be recommending them to everyone I know!
2013 330d BMW
By Rob R on 27 October 2019 | Purchase not verified
Very friendly and helpful, went out of their way to help. Great car and a good price
By Peter B on 01 September 2019 | Purchase not verified
Viewed a 2009 Astra estate today which was described as stunning, very well cared for and clean interior, however, the interior was in very poor condition (hole in the driver door arm rest, gear stick gaiter coming clean out when changing gear and other bits coming loose or falling off, along with holes in rear seats and badly scratched panels). Wasted half a day, very unhappy.
By D M on 07 April 2019 | Purchase not verified
Customer service awful, Very unprofessional manners from salesman, told not to contact again when trying to sort out major issue with the vehicle even when given 3 months warranty. Had the car for one week, in and out of garages & very expensive repairs. Eventually had to trade in for another vehicle. Extremely unhappy and out of pocket, do not buy from LSA Autos.
Great garage and excellent after sales service
By d R on 18 January 2019 | Purchase not verified
LSA Autos have been fantastic from the start. We are happy with our purchase and when the car developed a fault, LSA Autos were extremely helpful, great communication and really went out of their way to help us. We will be using LSA Autos for our next car and recommend to others. Great Garage.
- 01952 476829 07441 911640
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