Customer reviews of LSA Autos

By Beatriz R on 16 December 2018 | Verified purchase

Great service. The vehicle is in good condition. I would recommend LSA Autos.

By James B on 10 December 2018 | Verified purchase

Excellent customer service. Good communication delivered car on time hassle free, would recommend dealership.

By Ellis P on 05 December 2018 | Verified purchase

Would recommend this car company for excellent and quick service.

By Ian J on 05 December 2018 | Verified purchase

From the very first call and visit Harry dealt with our requirements quickly and efficiently and with a great deal of knowledge and experience. He was very approachable and pleasant to deal with and the whole experience was simple and pain free. We are very happy with our purchase and were very pleased to note that the car was presented in showroom standard condition when we drove it away. I can highly recommend this seller and will certainly be bringing further business back to Harry via referrals.

By Jason H on 04 December 2018 | Verified purchase

Went there to buy 1 car and came away with a different one ! Great deal done with a very nice man.I have subce had a couple of problems with the car but under warranty it has been fixed perfectly with no questions asked ! Great business.

By Ted E on 04 December 2018 | Verified purchase

Good experience with them. No issues with the car.

By Joanne W on 14 August 2020 | Purchase not verified

Regretfully bought from LSA Autos. I bough a Mini from his last year and have had constant trouble. The engine has just broke down and have been told by mechanic, this problem would have been known by the Seller. The car was a Cat N but it's not on any paperwork or V5 and was overpriced for this reason and repairs done behind front bumper panel is a mess. I had to have work done on the gearbox within 3 months, gearstick was super stiff. Net with aggression upon buying when I queried why some thing's were not as specified on ad, like a built in Sat Nav, but it doesn't work (that has never worked in the last year) Being told if you don't want the car than leave. Car being sold with the window that wouldn't fully wind up, kept electrically dropping. I wanted the car and I felt pressured as i came all the way from London to Telford by train, so this one issue was fixed. I wouldn't recommend.

Reply from LSA Autos on 19/08/20

We have looked into this purchase and would like to make the following points, we never pressure anyone into buying a car in fact lots of our reviews say how there was no pressure and they were left to take time to look at the car, no one can be forced into buying a car and we always strive to ensure the customer is completely happy before they purchase the car. we want the car to be right for the customer. Cars that are on a catagory are advertised as so on autotrader as the autotrader website does this automatically so this is clear to see. We have many returning customers that are more than happy with their car as well as the after sales care. This customer brought this car more than a year ago and unfortunatly made no effort to communicate their concerns with us but instead to write this review.

By April C on 09 August 2020 | Purchase not verified

Excellent service, very friendly and helpful nothing was too much trouble. No hard sales pitch which put me at ease, anything you wanted to know they helped with, bought a lovely car from them. I would highly recommend to anyone who wants a second hand car.

Reply from LSA Autos on 15/08/20

Thank you for your kind review, we are happy you were pleased with our service.

By gary K on 12 July 2020 | Purchase not verified

Excellent service the sales person was true to his word on every count, they were a couple of issues but were rectified straight away

Reply from LSA Autos on 14/07/20

Thank you for taking the time to give us a great review, we are pleased you were happy with the service we provided.

By Praveen K on 16 June 2020 | Purchase not verified

Very bad customer service, never answered the call after I bought the car and the car they sold is really bad in condition which he promised to sort it out if there is any problem, once I raised the problem he stopped answering the call straight after few hours

Reply from LSA Autos on 21/06/20

Unfortunatly we cant always answer every call, however if you leave a message we try our very best to get back to you as soon as possible. Most of our cars are sold we warranty, if the car comes with no warranty this is made clear to you. The majority of our customers are very happy with the cars and our after service.